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EXPERTISE:

DATA, INSIGHT, SYSTEMS & AI

We help retailers transform how data is used to drive performance — unifying insight, systems, and reporting into a single source of confident, actionable truth. Our work connects commercial, customer, operational, and spatial data — unlocking faster decisions, smarter planning, and stronger accountability.

'How do we know' is often where we start. 'What problem are we actually trying to fix', is often the second.

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We’ve built multi-million pound data, reporting, insight, systems and AI (DRISA) programmes as well as low cost, quick and simply solutions which work from 'today'.  We've designed and embedded cross-functional reporting used by over 15,000 users through Phone APPs to replace legacy reporting suites, - these persona and scenario dashboards standardise data across all operational, customer, commercial, and finance teams.

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Our team has delivered 'digital twins', created red-risk alert systems, and partnered with over 15 tech vendors to co-develop future-fit planning and platforms. We’ve aligned master data hierarchies, built omni-channel P&L attribution models, and unified fragmented planning processes across space, range, store, and format.

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From C-suite decision tools to shop-floor reporting, we've built 3-click solutions that are accurate, adoptable, insight-rich, and drive immediate action.  All DRISA projects have led to restated strategy and restated business ambitions. 

EXPERTISE - DEEP DIVE

​ 1. Data Foundations and Commercial Alignment

One version of the truth, the business can trust, harmonised across all teams

Unify core datasets (customer, catchment, estate, store; commercial, space, range, logistics), align ownership and governance, and blueprint structures for AI readiness. Result: consistent definitions and faster decisions across functions.

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Deliverables:

  •  Data, Insight, Systems and AI Strategy

  • Year on Year Investment Programme

  • Data-Set and Metric Harmonisation 

  • Catchment, Customer, Estate, Stores

  • Commercial, Space, Range & Logistics

  • Replatforming, Blueprinting, Standardisation

  • Defined Data Ownership and Governance 

  • External Data Integration; Geolytix, CACI

  • Table Structure and AI Readiness 

​2. Persona/Scenario Dashboards & Insight Ecosystems

Replace legacy 'packs' with persona-based, scenario-ready dashboards and insight, with harmonised metrics that determine “When is Good, Good?” - offering drill-downs that are role specific, long-term red-alert systems, and a  single view that unites commercial + ops teams. Our mission is to get the right person, the right view, in just three clicks - this drives quick, transformative decision making and outcomes.

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Deliverables:

  • Trading and Commercial Dashboards

  • Scenario & Persona Insight Delivery 

  • Drill-Down Frameworks & Red-Alert Systems

  •  Metric Harmonisation - When is Good, Good?

  •  Productivity & Performance Dashboards

  •  'One Business' View - Commercial & Ops

  •  Scenario Planning; Audience-Driven Outputs

  •  Pain Point & Programme Reporting

Reporting & Insight that people actually believe, use, and motivates change

3. Predictive Tools, Insight and Decision Engines

From analysis to choice — repeatably.

We sponsor the build of decision-making engines that encode what decisions are needed and from which datasets - contribution curves, duplication tools, omni-channel P&L frameworks, right-sizing and white-space models, trial diagnostics and seasonal PIRs.

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Deliverables:

  • Contribution Curves & Duplication Tools

  • Omni-Channel P&Ls Frameworks

  • Estate Right-Sizing & Economic Contribution 

  • Geo-Competitor Mapping & White Space

  • Economic Contribution & Range Profitability

  •  Decision Trees and Prioritisation Tools

  •  Nine-Box Store Evaluation Tool

  •  Trial Diagnostics & Normalisation

  •  Seasonal Assessment PIR Model

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4. Planning Systems, Tools  & Process  Integration

Systems and processes pulling in the same direction

Integrate space/range/store planning systems, RFID productivity, grading / allocation and compliance tracking; re-platform with partners like Blue Yonder and o9 where needed, and wire tools to real planning rhythms so plans land and stick.

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Deliverables:

  • Space, Range & Store Planning System

  • RFID & Productivity Systems; Store & Range

  • Re-Platforming to Blue Yonder & o9

  • Space Grading & Allocation Model

  • Range & Planogram Compliance Tracker

  • Estate & Store Closure Investment Tool

  • Macro & Micro Heatmaps

  • Trial Performance Tracker

  • Agile Sprint Planning & Kanban Boards

5. AI Readiness, Partner Co-Development, & Governance

Pragmatic AI, governed and co-built.

Define real use cases, roles and guardrails; co-develop with 15+ tech partners; and run transformation governance with maturity diagnostics, operating-model heatmaps and change dashboards - so AI augments decisions without over-claim.

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Deliverables:

  •  AI Use Cases - Programme Development

  •  System Role Ownership & Governance 

  •  Partner Co-Development (15+ vendors)

  •  Transformation Governance Framework

  •  Change Management Dashboard

  •  Capability Maturity Diagnostic Tool

  •  Operating Model Heatmap

  •  Transformation Tracker Dashboard

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WANT TO KNOW MORE?

Businesses understand their core performance, macro to micro is a fundamental gap missing in many. We shine a light on performance issues and opportunities and deliver transformational change. 

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