EXPERTISE:
DATA, TECHNOLOGY & AI
Technology creates value when it changes how a business operates, decides and performs. We start with the business problem, then connect data, process, systems, people and technology to build practical capabilities that improve decisions and outcomes.
Our experience spans £5m+ data, insight, systems and AI programmes, enterprise reporting used by c.15,000 colleagues, predictive decision tools, master-data transformation, digital twins, performance and risk dashboards, customer and location analytics, and business-led systems transformation.
We work from the business problem backwards, defining the decisions that need to improve, the information and technology required to support them, and the operating model needed to embed change.
Better information. Better decisions. Faster action. Measurable value.
EXPERTISE
1. DATA FOUNDATIONS & BUSINESS INTELLIGENCE
One version of the truth, the business can trust
Bring together fragmented data, definitions and ownership to establish a consistent view of business performance. Define the governance, architecture and investment priorities needed to support reporting, advanced analytics and future AI capability.
Capabilities
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Data, insight and technology strategy
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Data and metric harmonisation
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Master-data governance
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Data ownership and accountability
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Common performance frameworks
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External data integration
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Data architecture and standardisation
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Investment roadmaps
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AI-ready data foundations
2. PERFORMANCE INSIGHT & DECISION SUPPORT
Put the right information in the hands of the right people, at the right time
Capabilities
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Executive and performance dashboards
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Persona and scenario-based reporting
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KPI and metric harmonisation
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Performance thresholds and alerting
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Commercial and operational reporting
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Productivity and performance insight
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Drill-down and diagnostic frameworks
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Scenario planning
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Programme and transformation reporting
Design reporting around the decisions leaders and teams need to make. Replace fragmented reports and legacy packs with role-based dashboards, alerts and drill-down tools that connect strategic, commercial, financial and operational performance.
Our experience includes persona-led insight and mobile reporting deployed to approximately 15,000 users, bringing consistent measures and actionable insight from executive teams through to frontline operations.
3. PREDICTIVE ANALYTICS & DECISION ENGINES
Move from understanding what happened to improving what happens next.
Use predictive modelling, commercial analytics and structured decision frameworks to identify opportunity, prioritise action and test scenarios before committing resources or investment.
We have developed decision tools spanning commercial contribution, customer and catchment behaviour, location economics, estate optimisation, omni-channel performance, range profitability and trial evaluation.
Capabilities
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Predictive and scenario modelling
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Commercial contribution analysis
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Decision trees and prioritisation tools
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Customer and catchment analytics
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Location and white-space modelling
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Economic contribution modelling
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Omni-channel attribution
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Portfolio and estate optimisation
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Trial diagnostics and performance evaluation
4. SYSTEMS, PROCESS & WORKFLOW TRANSFORMATION
Align technology, processes and operating rhythms around the outcomes the business needs.
Translate business requirements into practical systems and process change. Define requirements, redesign workflows, mobilise partners and embed new tools into the operating model so technology improves how work is actually done.
Experience includes planning and performance systems, RFID-enabled productivity, grading and allocation, compliance tools, reporting platforms and replatforming involving technologies such as Blue Yonder.
Capabilities
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Business requirements and solution design
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Process redesign and integration
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Systems and workflow transformation
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Platform and partner mobilisation
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Planning and performance systems
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Data and systems integration
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Automation and productivity tools
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Adoption and implementation
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Agile delivery and continuous improvement
5. APPLIED AI, PARTNERS & GOVERNANCE
Turn AI opportunity into practical, governed business capability.
Identify high-value use cases, establish the data and operating requirements, define ownership and governance, and work with specialist partners to move from experimentation to deployed capability.
Our experience includes working with 15+ technology partners, developing AI use cases, maturity diagnostics, operating-model heatmaps, transformation governance and performance tracking.
Capabilities
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AI opportunity and use-case development
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AI readiness and maturity assessment
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Business case and value definition
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Partner selection and co-development
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Governance and decision rights
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Data and system ownership
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Operating-model design
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Change and adoption
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Transformation tracking
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Capability development
DEEP RETAIL APPLICATION
Applying data, technology and AI to some of retail’s most complex commercial decisions.
Our deepest experience has been built in complex retail and multi-site environments, where data and technology must connect directly to customer behaviour, commercial performance and operational execution.
Applications include:
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Customer and catchment modelling
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Estate and location strategy
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Omni-channel economics and attribution
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Store and format optimisation
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Space and range productivity
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Range grading and localisation
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Stock and allocation
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Commercial contribution
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Planning and forecasting
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Store and frontline performance
This combines enterprise transformation capability with detailed understanding of how technology ultimately needs to improve decisions at customer, location, category and product level.
