PROJECTS & CASE STUDIES

RIGHTSIZE THE PHYSICAL ESTATE

• Catchment Strategy: shop quantity location, formats & right-sizing

• Property & Format Strategy: cost and benefit of retaining property, rightsizing, relocation, divestment.  

• Omni-Channel journeys, role of shops, categories & ranges, catchment vs stores

• Financial Performance: omni-channel P&L for true cost and return

• Macro & micro space: shops, directorates, departments, ranges, adjacencies, flow 

• New propositions & 3rd parties to reduce space liability 

CREATE NEW ARCHITECTURAL FLAGSHIP CONCEPTS

• Two new architectural schemes for two iconic London locations, in Oxford Street and Sloane Square.

• Projects sympathetically restores & enhances these facades;

  • Adding the new brand identity

  • Restoring the canopies to their intended designs

  • Stripping away years of air borne pollution

  • Refurbishing and restoring windows for a uniform finish

  • New architectural lighting and shop window interiors

  • Opening up the top floors with green space

ARTICLE HEADLINE

• Bringing together physical, people, product change

• Rebranded key elements of the physical estate

• Co-sponsored and delivered new formats to unite the brands

• Restate the Partner difference (internally and externally) with key proof points

ARTICLE HEADLINE

January 1, 2025

• Physical Estate strategy and rightsizing

• Acquisition, disposals, formats

• Refurbishments &  relocations

• Catchment, channel, property strategies

• End-to-end programme performance 

• Ideation, development, design

• Fit-out, delivery and handover

• Matrix leadership, internal & external

RETAIL & SHOP OF THE FUTURE STRATEGY

January 1, 2025

• Created a vision for retail and customers of 2030 (with BAIN)

• Shop of the Future strategies and new propositions created to redefine the role of the shop, customer missions and how best to meet them

• A framework developed to unite channels, touchpoints and experiences through the development process - ensuring the customer remains central

• Omni-channel customer missions and journeys across channels and touchpoints created for key propositions